Author: Administrator

Lucene Solr

solr_FC1Solr is an open source high performance, scalable, cross-platform search engine. Solr has features which were once only found in commercial offerings.

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We work with Lucene Solr, a Java-based open source search library, to power search for web sites.

  • Automatic replication for large installations with distributed search
  • Java-API (SolrJ)
  • Conversion of Office-documents
  • Full faceted search
  • Advanced tokenization, highlighting and stemming

 

With open source solutions, there are no licensing fees, and the technology can be customized to meet your specific needs. Solr powers search for large commercial organizations including sites at eBay, MTV Networks, Netflix, CNET, and Zappos.

We leverage the power of Lucene Solr combined with the latest content enhancement approaches to provide more diversified search service offerings for clients.

Years of hands-on experience gives us an advantage; we understand  the subtle nuances of the data.

Microsoft FAST ESP

logo-FASTesp

TNR Global employs Microsoft FAST ESP (Enterprise Search Platform).  Our implementations support custom and standard formats such as text, HTML, XML, and PDF. We have configured, mirrored, scaled and maintained the ESP system in a rigorous production environment both for Linux and SharePoint.

At TNR Global, we implement and customize the Microsoft FAST Search solution to empower our customers to reach their business goals.

Our expertise with Fast ESP

  • Configuring, mirroring and scaling Microsoft FAST ESP systems using various architectural layouts
  • Custom document tagging pipeline stage development for associating database content with web content based upon document URL
  • Custom dependency-based content build and feeding systems
  • Access to low-level undocumented ESP XML-RPC APIs for better integration
  • ESP benchmarking and performance tuning
  • FAST Index XML repartitioning tools for content volume scaling
  • Proven ESP content backup & recovery techniques
  • Handling of extensive or unplanned system changes without impacting service availability
  • Ajax / Web 2.0 ESP-Suggest functionality integration that uses actual ESP query logs
  • Seamless handling of hardware failure through service mirroring and failover modes
  • Expertise with low-level search engine architecture and search/relevancy algorithms

See an example of the Microsoft FAST ESP Search implementation by TNR Global and CMG at ThomasNet.

TNR has worked with the FAST ESP product since 2004, from version FAST Data Search (FDS) 3.2 up through version FAST ESP 5.3. In 2007, FAST Search and Transfer was acquired by Microsoft. It is Microsoft’s plan to use powerful FAST style technology for their public search engine, Bing. FAST’s flexible and scalable enterprise search platform elevates the search capabilities of enterprise customers and connects people to the relevant information they seek regardless of medium. This drives revenues and reduces total cost of ownership by effectively leveraging IT infrastructure. FAST ESP is known for its scalability, relevancy, and reliability. More than 2,600 customers worldwide use FAST solutions. Contact us for a free consultation.

Business Intelligence

Businesses need every competitive advantage they can get in this difficult marketplace. We use search technologies to extract valuable information buried in massive data sets to give business leaders the intelligence they need to make important stratgic decisions. We have procedural and administrative expertise to build and scale systems that can handle many terabytes of data. Our analytics tools overcome the complexity of massive data sets and the intricates of Hadoop to allow non technical business managers to extract the data they need. We integrate technologies to grow in step with content growth, building scalable business intelligence solutions. We utilized JasperReports to produce beautiful, colorful, readable reports. Harass the power of Big Data with a custom solution designed by our team of software engineers and developers specifically for your business needs. We can help you unlock the power inside the data. Contact us to learn more about using BI to advance your competitve advantage.

Domain Support

A domain name is legal property and our job is to make sure that you, as the owner, are protected. 
Registrant Rights and Responsibilities
If you received an email from us about your domain or if you are not fully sure what you need to do, you are at the right place.   PLEASE read carefully and then provide the requested information – if you have questions, please ask questions by emailing domacct@tnrglobal.com.

Please do not call on the phone as there is no live phone support for domains.  
TNR Global can help you manage your domain:

 Renew Your Domain:

  • Check if your domain needs to be renewed via WHOIS.
  • Please note:  TNR Global will send you an email notification 30 days before the domain expires.
  • If you want to renew your domain name, you can pay by check or paypal.

Update Contact Information for Your Domain:

  • You must email a pdf of a signed letter on company letterhead to domacct@tnrglobal.com 
    or mail to TNR Global, Box 550, Greenfield, MA 01302.
The letter must include:

Your domain name:

Date:

Your name:

Your phone number:

Your Email address:

What changes should be made:
(New contact Info or New Info):

 Change DNS Information

If  want to change your DNS information because you are changing web hosting services:
  • You must email a pdf of a signed letter on company letterhead to domacct@tnrglobal.com
    or mail to TNR Global, Box 550, Greenfield, MA 01302.
    See above what information the letter must include.
  • if you have already sent a signed letter confirming ownership,
    you may send new DNS information by email to domacct@tnrglobal.com

Transfer Your Domain to Another Provider:

If do not want to continue your domain registration with TNR Global, you can transfer your domain to a different registrar:

  • You must email a pdf of a signed letter on company letterhead to domacct@tnrglobal.com
     or mail to TnR Global, Box 550, Greenfield, MA 01302
  • See above what information the letter must include.
    State clearly that you want to transfer the domain to a new registrar and the name of that registrar.
    The letter must be signed by the owner of the company or responsible officer.
  • Once we receive the letter, we will unlock the domain and provide you with the information needed to complete the transfer. You will need to initiate the transfer at the new registrar.
Thank you for your continued business.

Payment for Domains

Domain renewals are $20 per year.
Payments for Domains can be made by a check or PayPal/Credit Card.

1) Checks:*
Written to: TNR Global, LLC
Mail to: TNR Global, LLC, PO Box 550, Greenfield, MA 01302
 
2) PayPal or Credit Card:
We accept credit card payments through PayPal. You do not need a PayPal account to submit a payment.
Choose the domain you are paying for and number of years to renew/register.
Domain to pay for: (This is required)
Click below to make a credit card payment through PayPal:

*Check Payments – the amount of the check, along with any state allowable fees, may be collected electronically if the check is returned for insufficient funds.

Payment for Services

Payments for Services Can Be Made by:
1) Checks:
Written to: TNR Global, LLC
Mail to:
TnR Global, LLC
Box 550
Greenfield, MA 01302
2) PayPal:
We accept credit card payments through PayPal. You do not need a PayPal account to submit a payment.
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By making the payment you agree to the following Terms and Conditions:
Our consulting services are to be used as a guidance only. The client is to make his/her own decisions as to how to proceed.
Refund Policy.
No refunds will be made for any service provided by TNR Global, LLC
Check Payments – the amount of the check, along with any state allowable fees, may be collected electronically if the check is returned for insufficient funds.

Indemnification:
The Client hereby under no circumstances will hold TNR Global, its offices, employees, contractors, agents or anyone else involved in providing its services, liable for any direct, indirect or consequential damages that result from the use of or inability to use TNR Global, LLC’s services; or that results from mistakes, omissions, interruptions, deletion or loss of files or data, errors, defects, delays in operation, or of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to TNR Global, LLC’s records, programs or services. Client maintains sole responsibility for making decisions as a result of any services provided or performed by TNR Global, LLC, and for data backups and restoration.
CLIENT agrees that it shall defend, indemnify, save and hold TNR Global, LLC, its offices, employees, contractors, agents or anyone else involved in providing its services, harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees, asserted against TNR Global, LLC, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Client, its agents, employee or assigns.

Domain FAQ

Contact us from this page
What is a Domain Name ?
A domain name is the basis for naming web sites and all other internet services. It is NOT a web site name or a URL – www.tnrglobal.com is our website but tnrglobal.com is a domain name.
Domain names are registered in a ‘doman name registry’ for legal purposes and recorded in the ‘domain name system’ for computer access over the internet.
Understanding Domain Renewal:
The Internet domain system charges a yearly fee for all domains, the exact amount is determined by the registrar. Your domain was initially paid for as part of your advertising contract with Thomas and that payment continues while you have an agreement with them. Once you cancel that agreement, you are responsible for that payment, and it must be made to TnR Global as your RSP (Registration Service Provider).
About Domain ‘Transfers’:
Just about every request we get from a new contact is to ‘transfer the domain’ or ‘get control of my domain’. This is rarely what you need. It is a general purpose phrase used because you haven’t determined what you really need yet or, have been given incorrect information.
If we have your domain name is in our database, it is being properly managed and we can help you define and do what you need.
Real goals:
– Renew my domain.
– Define email server to handle email for my domain.
– Define new web server. 
– Define new name server so my new ISP can provide email and a web site.
Domains can not be transfered unless they are currently renewed.
The actual domain transfer process is explained here
 
 
Thank you for your continued business.

Other Domain Info

Note: All the tasks discussed below require that you take full responsibility for your domain, web server and email settings. As such we can not be responsible for any errors or loss of domain from these actions.
Changing Contact Emails: When we are managing a domain, the administrative and techincal emails must point to our servers, this also keeps you from getting the 1000’s of spams that end up getting sent to emails listed on the domain whois pages.
Transfers: To transfer your domain to another registrar: 
(a) the domain must be current, check step 4 to make sure it is renewed, 
and 
(b) we must have received the “Legal information” per step 1.
If these have been done, send an email, to domacct@tnrglobal.com, 2-3 business days before you submit the transfer request including:
a) Domain name
b) Your name
c) New registry the transfer will come from
Once all these have been done, we will approve any transfer that has come to our admin mailboxes.
Here is an example of the steps in the Domain Transfer process
Username/password to Domain profile: Domains that have been registered as part of a Thomas advertising contract are part of a corporate bulk account. To provide you with direct access to the domain management function, we must split your domain to it’s own account, and this can take a few weeks to schedule.
To do this:
(a) the domain must be current, check step 4 to make sure it is renewed, 
and 
(b) we must have received the “Legal information” per step 1.
If these have been done, send an email, to domacct@tnrglobal.com including:
a) Domain name
b) Your name
c) A request to provide Username/password for your domain.
You will get an email when it has been done.
Thank you for your continued business.