Temple Israel Gets Cyberspace Makeover

May 19, 2008
By RICHIE DAVIS, Recorder Staff 
Photo by Peter MacDonald, The Recorder
You wouldn’t think a few years would do much to a religion now marking the year 5768. 
But in the world of the World Wide Web, sites have a way of looking dated really fast.
Tamar Schanfeld of TNR Global, a Greenfield-based Web development firm, cast her eye on synagogues when she was looking for markets for designing new sites. 
It was Greenfield’s Temple Israel that got the first makeover from the TNR’s new division, Shofar Sites.
Even sites that are a few years old and are maintained by volunteers can be pretty dull, said Schanfeld, and without much functionality.
Building on an Joomla framework — an ”open ended” content management system that can be added onto with a wide variety of features — Schanfeld said she worked with board members and staff at Temple Israel to build on the attractive features at the synagogue’s existing site. 
The existing site, with a wood-grain background reminiscent of the sanctuary, included a directory staff, officers, hours and phone numbers, plus a calendar, membership information and a rabbi’s page.
But Schanfeld said the pages seemed ”static” and required a lot of work to update the information.
TNR, which set up Shofar Sites to provide installation, support and customized applications for synagogues around the country, has launched a division within the past six to 10 months to help smaller companies and schools develop Web sites, said Natasha Goncharava, one of the founders of the 4-year-old technology company that employs a dozen people.
TNR primarily provides search and system administration for very large sites with a large volume of Web traffic, said Goncharava. The firm saw the need to work with schools, including private schools and colleges, to grow and diversify its clientele. It’s developed about 20 small-scale sites, she said.
Shofar Sites, which is negotiating with two more synagogues on Long Island, N.Y. and in Texas, offers three packages, ranging from converting a site’s existing site to a Joomla framework to a complete custom makeover, said Schanfeld. It also offers six templates to modify the appearance of an existing site and content in Hebrew and Russian.
The Greenfield temple’s site incorporates the week’s candle-lighting times and Torah portions, including a commentary on its meaning and a way to hear its portion being chanted. It also includes blogs, updated news feeds from the Jerusalem Post and a way to download songs performed by Rabbi Efraim Eisen.
”For me, personally, it’s an opportunity for my music to get out to the community in a way I’ve never really had before,” said Eisen, who called the new site ”wonderful. There are lots of different applications that are exciting to me. ”The possibilities are pretty huge,” he said. ”Even somebody who’s not particularly computer literate can make their own entries.”
Among the hopes for the future are podcasts of synagogue programs and an expansion of the teen program page to include blogs, podcasts and other content by teens themselves. 
Schanfeld, who is Jewish, said, TNR decided to pursue the synagogue niche because the Joomla platform seems well suited to small organizations whose Web sites are being handled by volunteers.
”This is a lower-cost option, and it’s so darn cool,” she said. With content that can be updated by anyone who knows how to do word processing, ”It’s a great way to build community and have people talk to each other, by creating a Web site that’s really interesting.”
On the Web: http://www.templeisraelgreenfield.org
http://www.shofarsites.com
You can reach Richie Davis at rdavis@recorder.com or (413) 772-0261 Ext. 269

Microsoft FAST ESP Overview

February 10, 2009
By Michael McIntosh, Senior Search Software Engineer
TNR Global
We use Microsoft FAST ESP to power a large industrial search engine listing over 1 million companies and over 3 million indexed documents and receiving millions of visitors every month. I have been working with ESP since 2003 (then known as FDS 3.2).
Microsoft FAST ESP is extremely flexible and can deal with indexing many document types (html, pdf, word, etc). It has a very robust crawler for web documents and you can use their intermediary FastXML format to load custom document formats into the system or use their Content APIs.
One of my favorite parts of the engine is its Document Processing Pipeline which lets you make use of dozens of out-of-the-box processing plugins as well as using a Python API to write your own custom document processing stages. An example of a custom stage we wrote was one that looks at a web site URL and tries to identify which company it belongs to so additional metadata can be attached to a web document.
It has a very robust programming/integration SDK in several popular languages (C++/C#/Java) for adding content and performing queries as well as fetching system status and managing cluster services.
ESP has a query language called FAST Query Language (FQL) that is very robust and allows you to do basic Boolean searches (AND, OR, NOT) as well as phrase and term proximity searches. In addition to that, it has something called “scope search” which can be used to search document metadata (XML) that has a format that can vary from document to document.
In terms of performance, it scales fairly linearly. If you benchmark it to determine how it performs on one machine, if you add another machine it generally can double performance. You can run the system on one machine (only recommended for development), or many (for production). It is fault-tolerant (it can still serve some results if one of your load-balanced indices goes offline) and it has full fail-over support (one or more critical machines could die or be taken offline for maintenance and the system will continue to function properly)
So, its very powerful. The documentation nowadays is pretty good. So, you ask, what are the downsides?
Well, if the data you need to make searchable has a format that changes frequently, that might be a pain. FAST ESP has something called an “Index Profile” which is basically a config file it uses to determine what document fields are important and should be used for indexing. Everything fed into ESP is a “document”, even if your loading database table rows into it. Each document has several fields, typical fields being: title, body, keywords, headers, documentvectors, processingtime, etc. You can specify as many of your own custom fields as you wish.
If your content maintains mostly the same format (like web documents) its not a big issue. But if you have to make big changes to which fields should be indexed and how they should be treated, you probably need to edit the Index Profile. Some changes to the index profile are “Hot Updates”, meaning you can make the change and not interrupt service. But, some of the bigger changes are “Cold Updates” which requires a full data refeed and indexing before the change takes effect. Depending on the size of your dataset and how many machines are in your cluster, this operation could take hours or days. Cold Updates are a pain to schedule unless you have plenty of cash for extra hardware that you can bring online while your production systems are performing a cold update and reloading the data. Having to do that on production clusters more than once or twice a year requires a fair amount of planning to get right with minimum or 0% downtime.  Learn more about some of the ways we help our customers get the most from their FAST installations.
 

Norwalk synagogue launches new website

May 28, 2009
 
Published in The Jewish Ledger
 
NORWALK — Congregation Beth El in Norwalk has launched a new website that keeps members abreast of synagogue activities…and a whole lot more.
 
In addition to up-to-date information on prayer services, events, learning opportunities, volunteer activities, etc., the site also provides the lower Fairfield County Jewish community a news feed from Israel and links of Jewish interest. The new site, combined with weekly e-mail announcements, have allowed the synagogue to discontinue its printed flyer mailings; all part of the “Greening of Beth El” initiative which includes the installation of energy efficient lighting and motion sensors in our building.
 
Rabbi Fish explained that “The website was built around five key pillars of Jewish life at Congregation Beth El; community, learning, prayer, social action and support of our synagogue,” says spiritual leader rabbi Joseph Ron Fish. “All the content is wrapped around these important pillars.”
 
The website provides a connection to Israel through a news feed from Haaretz.com, the online edition of Israel’s daily newspaper, as well as a link to the Jerusalem Post. Connections to regional, national and international information of Jewish interest are provided through links to the UJA Federation of Westport, Weston, Norwalk, Jewish Family Service, American Jewish World Service and Mazon, a Jewish response to hunger.
 
The website development project was led by recording secretary Bob Moskovitz of Westport, with the assistance of Shofar Sites, a division of TNR Global LLC of Greenfield, Mass. Shofar Sites works specifically with synagogues to create interactive websites.
 
On the Web: http://www.congbethel.org/
http://www.shofarsites.com

Consultations for Start Ups

You have a million dollar idea. You’ve found a need in the marketplace and found the perfect solution to meet that need. The problem is that your solution is in your head, and you don’t have the background to make it real on your own. That’s where we can help. We are entrepreneurs at heart and in life. Many of us have been down the start-up path and understand how energizing and personal ideas can be. The first steps you need to take to make that idea a reality are crucial. Research, planning and design are time consuming and if you aren’t familiar with the technology, they can be overwhelming. Our team of tech professionals can lay the groundwork for your success by architecting a solution for you using the best tools, the most powerful technologies, and planning for the growth that comes with success.

The Dream Design Consultation
A Dream Design Consultation begins with meeting your team and listening to your vision of a successful idea. We take that information and with you, we move beyond a Proof of Concept and flesh out the details of functionality, scope and sophistication. We do the research, the planning, and technology design that accomplishes the goals you set for your idea. At the end of the engagement, you leave with an actionable design in hand: a road map to building your idea into a reality.

Why Choose Us
Innovation is our drug of choice. We are passionate about ideas and enjoy the challenge of crafting solutions that solve problems for people. Every stakeholder at TNR Global has experienced the excitement of being at the helm of a start up, and we feel we are uniquely qualified to assist in the incubation of start ups and the stewardship of new ideas. We’re a little soft for start ups, because we see so much of ourselves in fellow start up folks.

What a Dream Design Consultation Looks Like
A Dream Design typically kicks off with a 3-5 hour face to face meeting with the stakeholders of your team. We’ll already have a general idea of what you want to accomplish when we start, and we’ll have some idea about your existing technology, but at kick off, we do a complete audit of your systems, and drill down on the many facets and details of what right looks like for your idea. With you, we sketch out an architecture and design in broad strokes to include functionality, sophistication, relevancy and look. After our initial meeting, we return to our offices and craft a more granular plan.

A Dream Design Consultation is tailored to your needs depending upon the depth and breadth of your project idea. Usually, a Dream Design Consultation lasts about two weeks and consists of 10-20 hours of design work. At the end of the engagement, you will have a formal structure and methodology. You will have an actionable project plan with defined requirements outlined into a functional specification that is ready to be taken to the next level of realization. Contact us to discuss your dream design consultation.

Mobile Search

Mobile computing is the future of all computing, and search will be an integral piece of any mobile platform. According to Google, 1 in 7 of all searches are done on mobile devices, and that number is on the rise as the cell and tablet market continues its explosive growth. Innovative companies need to position themselves accordingly, and having a mobile search platform will set companies apart from late adopters.

Mobile_pic

We can design a mobile search solution for the enterprise, intranet, or mobile app.  We partner with top UX designers who can assist in the design of a front end solution that users will love.  Because no software solution will work unless end users adopt the application and leverage the powerful technology behind it.  Contact us for a your mobile application development.

Google Search Appliance

imagesGSAGoogle Search Appliance (GSA) is Google’s answer to search for the enterprise. Literally an “out-of-the-box” solution, the GSA is a piece of rack mounted hardware designed for easy installation and deployment. The Google Search Appliance (GSA) provides fast, relevant search for your intranet or website. The Google Search Appliance lives on-premise and provides your organization with a high relevancy customizable, scalable search solution.

TNR Global can provide an appliance solution comparable to GSA with similar or superior capabilities. Contact us to assess your needs and schedule a deployment with a packaged appliance solution.

Customer Case Studies

Publishing Companies / Online Directories / News Sites

creative media group logoCreative Media Group (CMG) partnered with TNR Global to implement the most comprehensive industrial web search engine based on the FAST ESP solution and to  provide search for ThomasNet.com, the world’s largest industrial directory. The system searches both web content and company databases; it receives over 2 million queries and 20 million page views per month. By implementing FAST ESP, ThomasNet.com, a hundred year old publishing company, advanced from printing voluminous (and expensive) paper catalogues to the foremost online advertising and information portal for manufacturers and distributors.

Higher Education Institutions – Digital Library, Nanomanufacturing Network, UMass Amherstumass logo

The University of Massachusetts, Amherst, chose TNR Global for Web/Database Development of Internano, a Digital Library and Clearinghouse for the Center for Hierarchical Manufacturing. The implementation required creating a custom module to integrate Lemur search into a Joomla! Open Source content management system.

Cloud Solution for Broadcasting Workflow Software Company – Myers Information Systems

Myers Information System contacted TNR Global for assistance with moving their systems into the cloud to

Myers_logoimprove their technical agility as well as to improve security, redundancy and to promote these improvements to potential customers. TNR created a reference system and the documentation to allow Myers to deploy their own systems based on that reference by using Open Stack and Rackspace Cloud. As a result they can rapidly launch a new system for a client with all the tools they need in place and they have enhanced disaster recovery capability. This allows Myers to be agile in a more secure environment, and leave them better equipped to respond to their rapidly expanding market in broadcasting  “TNR Global did an outstanding job and we were impressed with their professionalism, industry knowledge and fee structure. We would certainly recommend them to anyone who was seeking to improve their enterprise search and/or cloud computing solutions.” –Crist Myers, President & CEO, Myers Information Systems.

Fast Enterprise Search Implementation – Allegis Group

allegis group logoAllegis Group is a multi-billion dollar company providing staffing and recruiting services throughout the United States, Canada and Europe. TNR Global participated in the upgrade of FAST FDS 3.2 to FAST ESP 5.0 to power search for their TeamTrak applicant database.

IBM OmniFind Yahoo! Search Implementation – Arbor Networks, Inc.arbor networks Logo

Arbor Networks, a leading network security provider, contracted TNR Global to provide support for the company’s corporate site, and to implement the site search based on IBM OmniFind Yahoo! edition.

Enterprise Search Component – Joomla!

joomla_logoThe Enterprise Search Component for Joomla!, is a standard Joomla component that can be installed into the Joomla! Open Source content management system. The component and a matching search module provide the Joomla! site with advanced search capabilities and functionality.


Not-for-Profit Projects – Local Community Support

Fostering the Arts and Culture Project of Greater Franklin County, Massachusetts Cultural Council

mass art and culture logoTNR Global created a portal site for Mass Art and Culture, based on the Joomla! open source content management system. The portal includes an index of artist profiles in Greater Franklin County, a calendar of events, and a forum based on Simple Machines Forum software. Fostering the Arts and Culture of Franklin County Is a group of unique partners working to grow the creative economy in Franklin County, Massachusetts by influencing spending, growing employment, creating a regional identity, and generating interest and excitement in the cultual community of Franklin County.

Greenfield Local Culture Council

The Greenfield Local Cultural Council members aim is to enhance arts and cultural events in Greenfield.  The Council’s goal is to support a range of activities that broaden participation and attendance from every facet of the community.

Creative Economy Summit 2012

The Creative Economy Summit is a meeting organized by the Fostering the Arts and Culture project. This summit is designed to bring the community idea together to create synergy to propel our cultural growth and community.

Affiliations

logo_mit enterprise forumMIT Enterprise Forum of Cambridge

MIT Enterprise Forum of Cambridge is a volunteer, non-profit organization based at MIT whose mission is to promote and strengthen the process of starting and growing innovative and technology-oriented companies

Hidden-Tech

logo_hiddentech

Hidden-Tech is a network of technology companies in the Pioneer Valley. TNR Global provides support for the Hidden-Tech web site backend, Directory DB, and mailing lists.


Franklin County Chamber of Commerce

logo_franklin county chamber of commerce

FCCC provides the Franklin County business community with services including health insurance, networking opportunities, lobbying representation, and assistance with town and tourism events.


Non Profit Affiliations

Fostering the Arts and Culture of Franklin County

Is a group of unique partners working to grow the creative economy in Franklin County, Massachusetts by influencing spending, growing employment, creating a regional identity, and generating interest and excitement in the cultual community of Franklin County.

Greenfield Local Culture Council

The Greenfield Local Cultural Council members aim is to enhance arts and cultural events in Greenfield.  The Council’s goal is to support a range of activities that broaden participation and attendance from every facet of the community.

Creative Economy Summit 2012

The Creative Economy Summit is a meeting organized by the Fostering the Arts and Culture project.  This summit is designed to bring the community idea together to create synergy to propel our cultural growth and community. 

 

Industries We Work With

TNR Global works with data and content intensive websites for companies and organizations in the following industries: News Sites, Publishing, Web Directories, Information Portals, Web Catalogs, Education, Manufacturing and Distribution, Customer Service, and Life Sciences.

We offer enterprise search consulting and integration services for:

  • Vertical search engines, web-based directories, information portals
  • News sites, large blogs, content intensive websites
  • Software as a Service (SaaS) application developers and startups
  • Current Lucene Solr users and application developers
  • Current Linux based FAST ESP users and integrators
  • Management Information Systems (MIS) administrators
  • Corporate data administrators, HR Departments
  • Web-based customer support centers

Publishing, Online Directories, News Sites, Information Portals

TNR Global helps you move from print to web, or to improve your online directory search. See example of our work with a large publishing company.  We use powerful technology that supports faceted search, relevancy tuning, and natural language processing to deliver smart, relevant results.

Education

We help colleges and universities implement enterprise search to manage academic content, online course content, journals, multi-college consortiums and research centers, as well as coordinate student information. See
example of our work with a large state university.

Web Support Functions

With enterprise search, we help improve web based customer support and reduce costs. Customers can find the support answers they need quickly, without the assistance of a customer service representative.

HR Departments and Recruiting Companies

We design search systems for managing resumes and human resources information. See example of our work with a large recruiting company.

Manufacturing and Distribution

With enterprise search, we help manufacturers and distributors access product information, manuals and corporate knowledge resources to bring answers to your staff across diciplines and across borders.

Life Sciences

Our experienced Systems Administrators can put the massively scaleable computing and storage resources of the Amazon cloud to work for small laboratories and start-up companies.

Internet System Integrators

We also work with system integration companies to develop enterprise search portals and related web applications for their clients.
If you are interested in discussing partnership opportunities, please e-mail partners@tnrglobal.com.