Posts Tagged ‘Outage’

Amazon Web Services: My EBS is stuck!

by Karen Lynn
Many of us were affected by the Amazon EBS issues at the end of October 2012. If you had EC2 instances in us-east-1, you were likely affected by the issues. EBS volumes appeared “stuck”, snapshots would not complete, etc.
While the issues have been resolved (although we required some Amazon Support intervention for a few volumes), we have recently noticed what appear to be some vestigial issues related to the EBS outage.
The symptoms are, simply, that EC2 instances appear to be extremely slow. I/O is almost non-existent. Luckily, the fix is simple: perform a stop/start on the instance (not a restart). Your instance will be provisioned to new hardware, and you’ll have to ensure you account for a different IP address, but other than that, you’ll be back in business.
Of course- for next time- make sure that your instances are in multiple Availability Zones and Regions.
Until next time….
Many of us were affected by the Amazon EBS issues at the end of October 2012. If you had EC2 instances in us-east-1, you were likely affected by the issues. EBS volumes appeared “stuck,” snapshots would not complete, etc.
While the issues have been resolved (although we required some Amazon Support intervention for a few volumes), we have recently noticed what appear to be some vestigial issues related to the EBS outage.
The symptoms are, simply, that EC2 instances appear to be extremely slow. I/O is almost non-existent. Luckily, the fix is simple: perform a stop/start on the instance (not a restart). Your instance will be provisioned to new hardware, and you’ll have to ensure you account for a different IP address, but other than that, you’ll be back in business.
Of course- for next time- make sure that your instances are in multiple Availability Zones and Regions.
-Michael Klatsky, VP of Systems Administration